Shipping policy
🚚 Shipping Policy - Your Journey to ACE Products! 🌐✨
At ACE, we believe in transparency and providing you with the best information about our shipping process. Here's what you need to know:
📅 Product Lead Time: Our commitment to delivering high-quality products means that our lead time is set at 90 to 120 days. This time frame starts ticking after we receive your Letter of Credit (L/C) and all necessary approvals.
🌍 Shipping Destination Matters: The shipping duration depends on your location. We understand that our customers are scattered across the globe, and we strive to make our products accessible to everyone. Shipping times may vary based on where you stay.
📦 What to Expect:
- Order Confirmation: Once we receive your order and the necessary approvals, we'll confirm your order and initiate the production process.
- Production Phase: Our skilled team will craft your garments with precision and care during the 90 to 120-day lead time.
- Shipping Coordination: Shipping logistics will commence promptly after the production phase is complete.
🌟 Your Satisfaction is Our Priority: We are dedicated to ensuring that your ACE experience is seamless and enjoyable. Should you have any specific inquiries about your order or shipping details, feel free to reach out to our customer service team.
🌐 Stay Connected: Stay updated on your order status and shipping information by staying connected with ACE through our communication channels. We value your trust in us, and we're here to make your ACE journey remarkable.
📧 Contact Us: For any questions or concerns, our customer service team is here to assist you. Drop us an email at social.media@ace-group.com.hk or reach out through our contact form on the website.
Thank you for choosing ACE - where sustainable fashion meets your unique style journey! 💚👕 #ACEFashion #ShippingPolicy #CustomerSatisfaction